---
title: FAQs | Westrock Residences in Hartland, WI
description: "Answers to common leasing questions at Westrock Residences in Hartland, WI: pet policies, amenities, utilities, move-in process & more."
---

[![Westrock Residences](https://www.westrockresidences.com/hubfs/Cropped%20Westrock_Logo%20Primary_Mono%20Dark%20BG.svg "Westrock Residences")](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/)

[Schedule a Tour](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/schedule-a-tour)

[**

](tel:262-323-8801)

** **

[![Westrock Residences](https://www.westrockresidences.com/hubfs/Cropped%20Westrock_Logo%20Primary_Mono.svg "Westrock Residences")](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences)

[Schedule a Tour](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/schedule-a-tour)

[**

](tel:262-323-8801)

** **

Explore Hartland Westrock Residences

** **

[Schedule a Tour](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/schedule-a-tour)

[Contact Us](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/contact-us)

# Westrock Residences FAQs

Whether you’re a current Westrock Residences resident or are interested in joining our community in Hartland, WI chances are, you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out and one of our helpful team members will get you the answers you need.

## Frequently Asked Questions

- [Answers about becoming a resident](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/faq#answers-about-becoming-a-resident)
- [Answers for current residents](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/faq#answers-for-current-residents)

 Becoming a Westrock Residences Resident

**

**

 How much is it to apply?

**Our fees include the following:**

- $25 application fee (per adult in household)
- $500 security deposit

**

**

 How do I apply when I’m ready?

**There are several super easy options for applying: **

- You can easily [apply online](https://www.westrockresidences.com/apartments/wi/waukesha/springs-at-meadowbrook/floor-plans)
- You’re welcome to visit our office to complete any paperwork
- You can also call and we’ll email a quote with a quick and easy link to the application

**

**

 Do you have garages?

**Yes! **We offer detached garages on-site for an additional $100.00 per month. Select apartment homes have attached garages that are built into the monthly rent. All surface lot parking is first come first serve.

**

**

 Do you offer month to month or short term leases?

No. We offer leases from 10-15 months for qualified residents. After your lease ends, we can explore options and roll over into a month-to-month lease when possible.

**

**

 Are you pet-friendly?

**Yes! **We allow two pets per home, with the exception of service animals, and do not have any weight restrictions.

- $300 Pet Fee (per pet, one-time)
- $25 Pet Rent (monthly)
- $75 PooPrints Registration fee (one-time)

To learn more about our pet-inspired amenities and breed restrictions, visit [here](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/amenities).

**

**

 What are the utility costs?

 All utilities are billed separately based on your individual usage. Water, sewer and trash are billed with your rent each month. Electricity and gas are billed directly to you from the utility company.

**

**

 What does the Lifestyle Fee include?

A lifestyle fee is a monthly charge of $100 that covers Internet (Ethoplex), 5x per week valet trash service, and package locker service.

**

**

 Are the townhomes multi-level or single-level?

 The townhomes at Westrock Residences are two-story units and offered as two or three-bedroom floor plans. The apartments are single-level units and offered in one, two, and three-bedroom floor plans.

**

**

 Is there in-unit laundry for apartments or townhomes?

 Yes! Both apartments and townhomes have an in-unit washer and dryer.

**

**

 Are there any units with a private entrance?

 All of the apartments and townhomes at Westrock Residences have private entry!

 Current Westrock Residences Residents

**

**

 Why doesn’t my water bill show up on my bill?

Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.

**

**

 Can I transfer to another unit?

**Absolutely! **We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options.

**

**

 What should I do for a storm emergency?

In the event of severe weather follow instructions given by local news authorities. The community will email and post online any community-specific information.

**

**

 Do I need to acquire my own renters insurance?

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program for $15/month. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to use a third-party insurance company, you are welcome to. Please contact our office for more information.

**

**

 How long of a notice to vacate is required?

We require 60 days' notice to vacate for all leases. If your entered 60 days notice goes beyond your lease, you will pay the prorated month to month.

## Not Finding What You’re Looking For?

We’re eager to help and answer any questions that aren’t covered on this page.

[Contact Us](https://www.westrockresidences.com/apartments/wi/waukesha/springs-at-meadowbrook/contact-us)

## Find your way home

- [Schedule a Tour](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/schedule-a-tour)
- [View Other Local Properties](https://www.springsapartments.com/communities)
- [Join our Team](https://www.cproperties.com/career-in-multifamily-industry)

[![Westrock Residences](https://www.westrockresidences.com/hs-fs/hubfs/Westrock_Logo%20Primary_Mono.png?width=1650&height=900&name=Westrock_Logo%20Primary_Mono.png "Westrock Residences")](https://www.westrockresidences.com/apartments/wi/hartland/hartland-westrock-residences/)

We ![westrock_heart](https://www.westrockresidences.com/hubfs/website/icons/westrock_heart.svg) Your Pets

700 W Capitol Drive

Hartland WI 53029

 

[262-323-8801](tel:262-323-8801)

Office Hours:  
Monday - Friday: 9am - 6pm  
Saturday: 9am - 5pm  
Sunday: 12pm - 4pm

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Copyright © 2026 Continental Properties

![Continental-Logo](https://www.westrockresidences.com/hs-fs/hubfs/Continental-Logo.png?width=1187&height=167&name=Continental-Logo.png "Continental-Logo")

![THRE_Tag_Black](https://www.westrockresidences.com/hs-fs/hubfs/THRE_Tag_Black.png?width=500&height=110&name=THRE_Tag_Black.png "THRE_Tag_Black")

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    "@type" : "Question",
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  }, {
    "@type" : "Question",
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      "@type" : "Answer",
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    },
    "name" : "How long of a notice to vacate is required?"
  } ]
}
```

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    "@type" : "Question",
    "acceptedAnswer" : {
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  }, {
    "@type" : "Question",
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    "@type" : "Question",
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    "@type" : "Question",
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    },
    "name" : "Why doesn’t my water bill show up on my bill?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
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    },
    "name" : "Can I transfer to another unit?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
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    },
    "name" : "What should I do for a storm emergency?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
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    },
    "name" : "Do I need to acquire my own renters insurance?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "We require 60 days' notice to vacate for all leases. If your entered 60 days notice goes beyond your lease, you will pay the prorated month to month."
    },
    "name" : "How long of a notice to vacate is required?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "The townhomes at Westrock Residences are two-story units and offered as two or three-bedroom floor plans. The apartments are single-level units and offered in one, two, and three-bedroom floor plans."
    },
    "name" : "Are the townhomes multi-level or single-level? "
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes! Both apartments and townhomes have an in-unit washer and dryer."
    },
    "name" : "Is there in-unit laundry for apartments or townhomes? "
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "All of the apartments and townhomes at Westrock Residences have private entry!"
    },
    "name" : "Are there any units with a private entrance?"
  } ],
  "name" : "Westrock Residences FAQs",
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}
```